mlbb Privacy Policy

This page describes what we collect when you use mlbb and how we keep that data protected. We at mlbb collect personal information from account registration, payment processing, and game activity. Our policy explains what data we gather, how we use it, who has access, and what rights you have regarding your information.

Our mlbb platform operates across multiple regions. Your data may be processed on servers located outside your jurisdiction, subject to our standard security protocols. We comply with data protection principles applicable in supported jurisdictions where our services are legally available.

We encourage you to read this entire policy. If you have questions about how we handle your data on mlbb, our support team can provide clarification.

What Data We Collect on mlbb

We collect information you provide directly to mlbb and information generated through your use of our platform. During account registration, we request your email address, phone number, and a password. For Know Your Customer verification, we require a government-issued ID (passport, national ID, or driver's license) and proof of address (utility bill, bank statement, or government letter). We store these documents securely and use them only for identity verification and fraud prevention.

When you use mlbb, we log your activity: bets placed, game play, deposits and withdrawals, login times, and device information. This activity data helps us detect fraud, resolve disputes, and improve platform performance. We also collect your IP address, device type (Android, iOS, desktop), and browser information to monitor system health and prevent unauthorized access.

Payment information is handled through our mlbb payment processors. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer to mobile banking, local payment, online payment, and e-wallet accounts, we receive confirmation of the transaction but do not store your full card or banking credentials. Payment processors handle sensitive financial data under their own security standards.

How We Use Your Data on mlbb

We use your personal data to operate the mlbb platform, verify your identity, process your deposits and withdrawals, and settle your bets and game winnings. Your account verification data is essential — without it, we cannot legally accept your deposits or process your payouts. We also use your data to comply with anti-money-laundering and fraud-detection requirements across supported jurisdictions.

Our mlbb team uses activity logs to prevent unauthorized access, investigate suspicious betting patterns, and respond to account disputes or complaints. We may contact you via email or phone to confirm large withdrawals, verify unusual activity, or follow up on account security concerns. Your data helps us improve our platform — we analyze aggregate, anonymized data to understand player behaviour and optimize our mlbb services.

Third-Party Processors and Your Data

We work with third-party processors to operate mlbb. Payment processors (such as those handling mobile banking, local payment, online payment, e-wallet, mobile banking, and bank-transfer services) receive transaction data necessary to confirm deposits and process withdrawals. Cloud hosting providers store our databases and backups in secure data centres. Customer support software records your contact history. Email and SMS providers deliver account notifications and password-reset links.

These processors are bound by data protection agreements and operate under strict confidentiality terms. We do not authorize them to use your data for their own marketing or purposes unrelated to mlbb operations. If a processor is located outside your jurisdiction, your data remains subject to our mlbb security standards and applicable data protection laws.

Cookies and Tracking on mlbb

Our mlbb platform uses cookies and similar technologies to maintain your session, remember your preferences, and track your activity for fraud prevention. When you log into mlbb on your phone or desktop, a session cookie keeps you authenticated without requiring you to re-enter your password on every page. Preference cookies store your language choice and display settings.

We use analytics cookies to understand how players navigate mlbb — which games are popular, where users drop off, and how performance issues affect experience. These cookies do not identify you personally; they track aggregate patterns. You can control cookie settings in your browser, but disabling certain cookies may limit mlbb functionality such as automatic login or personalized notifications.

Your Rights and Data Access on mlbb

You have the right to access, correct, and delete your personal data on mlbb. Contact our support team to request a copy of all information we hold about you — your account details, verification documents, transaction history, and activity logs. We will provide this data within a reasonable timeframe, typically within 5 to 10 business days.

If your personal information is inaccurate — for example, if your registered address or phone number has changed — request a correction through our mlbb support team. We will update your account records and verify the changes as needed. You may request deletion of your account and associated data; however, we retain certain information for legal and regulatory compliance, such as transaction records for tax and anti-fraud purposes. Deletion is subject to applicable law and our operational requirements.

Our mlbb privacy practice balances your data protection with our operational and legal obligations to support player trust and prevent fraud.

Data Retention and Security

We retain your mlbb data for as long as your account is active and for a period after closure for legal and regulatory compliance. Account records, transaction histories, and verification documents are kept in encrypted storage. Active account data (balance, bets, game history) is retained indefinitely while your account exists. After account closure, we keep transaction records for tax, anti-money-laundering, and dispute-resolution purposes — typically three to seven years depending on jurisdiction.

We protect your data with industry-standard encryption, secure password hashing, and access controls. Our mlbb servers are monitored for unauthorized intrusion. Your password is never stored in plain text — we use cryptographic methods so that even our support staff cannot retrieve it. If you forget your mlbb password, you must use the email reset link to create a new one. We do not recover or transmit your old password.

International Data Transfer

Our mlbb platform operates across multiple regions, and your data may be processed on servers located outside your country. If you are in Jakarta, Surabaya, Bandung, Medan, or another supported jurisdiction, your information may be transferred to data centres in different regions for processing, backup, and disaster recovery. We undertake to apply the same security standards regardless of server location.

By using mlbb, you consent to this international transfer. Our commitment to data protection remains unchanged — we apply encryption, access controls, and security audits across all our operations. If you object to international transfer, you may not be able to use mlbb services in your jurisdiction.

Changes to Our mlbb Privacy Policy

We may update this privacy policy to reflect changes in our mlbb operations, new regulations, or improvements in our data protection practices. When we make material changes, we will notify you via email or through a prominent notice on our platform. Your continued use of mlbb after such changes constitutes your acceptance of the updated policy.

We encourage you to review this policy periodically. If you have questions about how we handle your data, our mlbb support team is available via email or live chat during business hours in English and Indonesian. You may also contact our data protection officer for concerns about privacy or regulatory compliance.